Accounts Receivable Specialist

• Responsible for end-to-end AR process viz., Customer management, Intercompany and other non-project invoicing, receivable/collection processes.

• Understand the existing processes followed by different BU’s.

• Responsible for finance-to-finance collection activities and co-ordination with BUs and Customers in ensuring timely collections.

• Ensuring accurate provision for bad debts creation as per group policy.

• Co-ordinate with Intercompany BUs in ensuring the transactions are settled on a timely basis.

• Reviewing open accounts for collection efforts.

• Professionally making outbound collection calls while keeping and improving customer relations.

• Resolves client-billing problems and rescues account receivable delinquency, applying good customer service promptly.

• Review and monitor assigned accounts and all applicable collection and cash application reports.

• Contact customers and discuss their overdue payments.

• Manage daily cash application of payments made for your assigned customers as per KPI’s .

• Reconcile customer accounting by running unapplied payment reports and cleaning up on-account balances.

• Ability to proactively manage his or her work streams as needed.

• Prepares accounts receivable adjustments based on customer short payments.

• Contact customers when necessary to determine proper payment application.

• Process approved adjustments such as write-offs.