voize · Healthcare
Customer Training Manager (m/f/d)
- Karlsruhe (Remote), +8 more: Frankfurt, Hamburg, Göttingen, Berlin, Hanover, Nuremberg, Cologne, Dortmund
- Full-time
Still open on voize's site · checked 10 hours ago
- Posted
Customer Training Manager (m/f/d)
voize
What you'll do
As written by voize · Read the original
🚀 Your Daily Business – No two days are alike
Train the Trainer: Lead online and onsite sessions, empowering voize coaches at our clients to deliver effective training to larger groups.
Deliver dynamic training: Facilitate engaging and motivating training sessions for caregivers to activate the product quickly.
Collaborate with cross-functional teams: Work closely with Support, Product, and Customer Success teams to solve onboarding challenges and provide real-time feedback.
Monitor training effectiveness: Track user adoption and revisit training for groups with low engagement.
Create and optimize training materials: Continuously update and improve training content based on feedback and onboarding friction.
Onsite visits: Conduct visits for low adoption cases to re-engage users and support them on-site.
Requirements
🤝 Your Skillset – What you bring to the table
Proven experience in Train the Trainer programs, particularly with large groups
Strong communication and presentation skills, able to engage and motivate users
Experience in training professionals, ideally in the healthcare or caregiving sector
Passion for technology adoption and empowering others to embrace change
Fluent in German (C2), with good knowledge of English
Willingness to travel 2–3 times a week to our customers - ideally you are based in Berlin, Munich, Cologne, or Frankfurt, as long as you are flexible to travel
Skills
Working languages
English, German
Company
Last checked . The details above were extracted automatically; the employer's original posting is the authority.
