Forward Deployed Engineer

YOUR IMPACT

• Own the Last Mile: Own the technical outcome of Unum deployments end to end. You will work directly with customers inside real customer environments, understand how work actually happens, and make Unum usable, trusted, and valuable in production.

• Customer-Embedded Engineering: Build integrations, templates, and deployment logic around actual customer systems, constraints, and users. You will operate where product, engineering, delivery, and customer reality meet.

• Platform Learning: Translate specific customer pain into reusable product patterns. You will identify what should stay custom, what should become a template, and what should become part of the core Unum platform.

• Technical Execution: Build high-impact applications, connectors, agentic workflows, and tools that help Unum deliver faster and more reliably. You will work across prototype, implementation, deployment, monitoring, and iteration.

• Trust & Adoption: Work directly with users and stakeholders to earn trust, clarify success, and drive adoption. You will not just ship features, but make sure they are used, understood, and delivering value.

• Agentic Workflows: Design how AI agents surface findings, request feedback, trigger approvals, and escalate when they get stuck. You will help define what governed autonomy looks like in real enterprise workflows.