Head of AI Enabled Business Systems

About the Role

We are looking for a Head of Business Systems to build and lead the systems, processes, and technology foundation that enables our company to scale.

As we grow, the complexity of our business is increasing across GTM, Accounting&Finance, Data team and Operations. This role will own the strategy and execution for the business applications and workflows that connect these teams, ensuring our systems are scalable, integrated, secure, and designed around how the business actually operates.
You will be responsible for defining our business systems roadmap, building a high-performing team, improving core enterprise platforms, driving automation and AI adoption, and partnering closely with business leaders to translate operational needs into durable systems and processes.

A key part of this role will be establishing how AI tools and AI-enabled capabilities integrate into the broader enterprise technology ecosystem. You will evaluate, implement, and govern AI tooling that improves employee productivity, automates business workflows, and extends the capabilities of existing enterprise applications while ensuring appropriate security, data, and governance standards.

This is a highly cross-functional leadership role for someone who can operate at both the strategic and execution level: setting architecture and governance standards while also driving complex transformation programs to completion.

Within your first 12–18 months, you will have

• Established a clear business systems architecture and roadmap aligned to company growth.

• Improved the reliability and scalability of the company's most critical enterprise platforms.

• Reduced manual work and operational friction through automation and process redesign.

• Established a clear strategy and governance model for AI tooling and delivered high-value AI-enabled workflows across the business.

• Created stronger ownership and governance for business applications and core business data.

• Delivered one or more major cross-functional transformation programs.

• Improved visibility into systems spend, platform health, adoption, and technology ROI.

• Built a strong Business Systems team capable of supporting the next stage of company growth.

What We’re Looking For

• 12+ years of experience across Business Systems, Enterprise Applications, IT, Business Technology, or related functions.

• 5+ years leading teams in a rapidly growing or complex enterprise environment.

• Demonstrated ownership of large-scale enterprise application portfolios and transformation initiatives.

• Deep experience with one or more major enterprise platforms such as Salesforce,, NetSuite, Oracle, Billing platforms, or comparable systems.

• Strong understanding of enterprise architecture, integrations, APIs, workflow automation, identity, data governance, and SaaS operating models.

• Experience evaluating, implementing, and integrating AI tools or AI-enabled capabilities into enterprise applications and business workflows.

• Understanding of the architecture and governance considerations associated with enterprise AI, including data access, APIs, permissions, security, human-in-the-loop controls, and AI agent integration.

• Experience designing and improving end-to-end business processes across multiple functions.

• Proven ability to partner with senior leaders and translate business strategy into systems and operational capabilities.

• Strong program management and change management skills.

• Experience managing systems integrators, consultants, software vendors, and significant technology budgets.

• Ability to move fluidly between executive-level strategy, architecture decisions, organizational design, and hands-on problem solving.

Preferred Qualifications

• Experience scaling business systems through periods of rapid headcount, geographic, product, or revenue growth.

• Experience supporting a public company or organizations operating with SOX or similar regulatory requirements.

• Experience with modern integration and automation platforms and AI tools.

• Experience with enterprise AI platforms, AI assistants/copilots, agentic workflows, or AI orchestration technologies.

• Familiarity with modern data platforms and architectures.

• Experience introducing AI-enabled automation into enterprise workflows.

• Experience developing governance, security, and operating standards for AI tools connected to enterprise systems and data.

• Experience supporting international operations, M&A integration, or multi-entity environments.

The ideal candidate is

• Business-first: Starts with the operating problem rather than the technology.

• Architecturally minded: Builds systems that work together rather than accumulating disconnected tools.

• Pragmatic: Knows when to optimize, when to simplify, and when “good enough” is the right answer.

• Highly accountable: Owns outcomes from strategy through implementation and adoption.

• Influential: Can align executives and teams with competing priorities.

• Scalable in thinking: Designs for where the company is going, not only where it is today.

• Technically credible: Can engage deeply with architects, developers, security teams, vendors, and AI technology partners while communicating clearly with business leaders.