Pigment · Enterprise software

Head of Brand Marketing

  • San Francisco (Hybrid), +1 more: New York
  • Full-time
  • Competitive

Still open on Pigment's site · checked 7 hours ago

Level
Lead or manager
Experience
10+ years
Posted

What you'll do

As written by Pigment · Read the original

Role Overview

We’re building category-defining AI products for Finance, Planning and Operations professionals and the market is moving fast. Pigment is looking for a Head of Brand Marketing to serve as a key architect of our brand’s long-term evolution.

We're hiring a Head of Brand Marketing to own how Pigment shows up in the world: visually, verbally, culturally, and emotionally. You'll be the senior leader most responsible for what Pigment feels like in a keynote, on a billboard, in a product launch film, on a t-shirt at a conference. The goal isn't brand-as-decoration. It's a compounding advantage: the reason a great engineer or sales leader joins us over a competitor, the reason a CFO remembers our name in a procurement meeting, the reason a journalist picks up our story.

  • You work closely with the CMO and senior leadership on the brand's long-term evolution. 
  • Bring the brand to life in a way that is clear, compelling, and deeply customer-centered, championing bold ideas and high standards, translating strategy into stories and experiences
  • You’ll build a brand with a real point of view. Not one that hedges toward consensus.
  • You’ll own Pigment's visual and creative identity. That means making calls on direction and driving consistency in execution across every customer touchpoint.
  • Own the development and governance of naming and nomenclature across products and experiences, ensuring a clear, consistent, connected brand system
  • Lead the creation of compelling brand stories, campaigns, and narratives that emotionally connect users with Pigments purpose.
  • You lead the in-house creative team: You are responsible for their development, their creative output, and the culture of the team. You set the quality bar and you hold it.
  • You also personally build. Depending on the week, that means designing a campaign asset, writing a brand narrative section, or art-directing a shoot.
  • Use AI as an operating principle to drive efficiencies and scale but not at the expense of producing lower quality outputs.
  • You drive the operating model for how creative work gets reviewed, who provides input at which stage, and where final approval sits. 
  • You own Agency and freelance relationships at strategy and execution level, managing iterative design development across multi-stakeholder projects and synthesizing internal feedback and direction
  • You define how we track brand health: distinctiveness, awareness, branded search trends, and influence.

Requirements

Who You Are

    You have defined and led a brand at a B2B company, ideally SaaS.  Your portfolio includes work you personally made, not only work you directed.

    You have run agency relationships, not just managed them. You know the difference between directing an agency and supervising one. 

    You are a credible partner to senior leadership. You can present brand rationale at board level, take input from the CEO

    You are AI-fluent in practice. You use AI tools in your creative workflow: for prototyping, for expanding what you can produce, for speed. You have formed clear opinions about when they add value and when they don't.

The requirements

  • 10 years of experience in brand strategy (in-house or agency) with at least 3 years owning brand direction at a company with a defined visual identity
  • Experience within a high-growth B2B or SaaS environment and a portfolio of B2B or enterprise brand work, including work you personally made
  • Comfortable diving into market data and research reports but possess the brand gut to know which insights actually matter
  • Can distill complex products and market dynamics into a clear, compelling narrative that inspires designers, writers, and executives alike
  • Know how to influence without authority and build strong partnerships with creative leads to drive the best possible work
  • Direct experience leading and developing in-house designers
  • A track record of managing creative agency relationships
  • Experience building or overhauling creative review and approval processes
  • Hands-on AI fluency in a creative workflow (tools you use, not tools you've heard of)
  • Skills

    Working languages

    English

    Salary & benefits

    What we offer

    • Competitive package
    • Stock options to ensure you have a stake in Pigment's growth
    • Trust and flexible working hours
    • Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, San Francisco, Toronto, Paris, and London
    • High-end equipment (based on stock/availability) to do your work in the best conditions
    • Remote-friendly environment
    We conduct background checks as part of our hiring process, in accordance with applicable laws and regulations in the countries where we operate. This may include verification of employment history, education, and, where legally permitted, criminal records. Any checks will be conducted lawfully prior to formal employment contracts being signed, with candidate consent, and information will be treated confidentially.
    Pigment is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are committed to enabling everyone to feel included and valued at the workplace.  All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability,  sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our HR Data Protection Notice.

    Company

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