Head of People Ops & Labor Relationships

Reporting to the VP People, you will join the People team (10p) and lead a team of two People Operations Specialists. You will own the People Operations and Employee Relations scope across France, the UK, Spain, Germany and Italy, supporting more than 250 employees across these countries.

This role comes at a stage where the foundations of our People Operations model are in place. The focus is no longer on building the function, but on bringing deeper expertise, ensuring an adequate level of compliance and running our processes with consistency and reliability. You will help continuously improve the way we support all Spendeskers while making sure our practices remain robust and fit for an international organisation.

As Head of People Operations & Employee Relations, you will combine team leadership, operational excellence, local HR expertise and continuous improvement. You will ensure that our People processes are well-run, compliant and employee-centred, while making our ways of working more scalable through process improvement, automation and the pragmatic use of AI.

What we're looking for

If the role speaks to you, we encourage you to apply even if you don’t tick every box. You will likely thrive if you:

• Have already led a People Operations function or department, either by building it from scratch or by taking ownership of an established scope and developing it further.

• Have significant international experience and are comfortable operating across multiple countries, local regulations and ways of working.

• Have made AI and automation part of their day-to-day work, with hands-on experience implementing AI agents, automated workflows or similar solutions.

• Can balance strategic thinking with operational pragmatism, ensuring that decisions are translated into clear, reliable and scalable ways of working.

• Take an employee-first approach while keeping scalability, efficiency and the team’s capacity in mind.

• Have strong payroll expertise and are able to effectively challenge external payroll providers, identify risks and ensure a high level of service quality.

• Have experience managing Works Councils

• Bring a strong compliance mindset and understand how to embed compliance into People processes and operations.

• Are rigorous, detail-oriented and highly trustworthy when handling confidential and sensitive information.

• Are close to the business, understand operational and business challenges, and know how to translate them into effective People Operations processes.