Humanoid · Robotics

Head of Solutions Engineering

  • Boston (On‑site)
  • Full-time

Still open on Humanoid's site · checked 5 hours ago

Level
Lead or manager
Posted

What you'll do

As written by Humanoid · Read the original

About the Role

Humanoid is seeking a Head of Solutions Engineering to turn customer operational needs into feasible, commercially compelling robotics solutions. Based in Boston, you will partner with the Commercial, Product, Engineering and Deployment teams to lead technical discovery, define customer requirements and build a clear path from initial evaluation to scaled deployment.
Initially, you will be the core individual contributor: personally visiting customer sites, designing solutions, developing technical proposals and creating the pre-sales material the Commercial team needs. As demand grows, you will establish and lead the Solutions Engineering function across the UK/EU, US and MENA, hiring and developing regional engineers while retaining direct involvement in strategic opportunities.

Requirements

Customer discovery and requirements

  • Lead customer site visits and operational assessments to understand workflows, volumes, layouts, materials, shift patterns and constraints; identify repeatable, high-value use cases for humanoid robotics.

  • Align customer Operations, Engineering, IT, Safety, Procurement and executive stakeholders on the problem to solve and measurable success criteria, including throughput, availability, accuracy and human intervention.

  • Build credible business cases and fleet-sizing models covering utilisation, labour assumptions, total cost of ownership, payback and sensitivity to performance and deployment ramp-up.

  • What We're Looking For

    • 8+ years of proven experience in Solutions Engineering, Solutions Architecture, Pre-Sales Engineering or a similar customer-facing technical role, ideally within robotics, industrial automation or complex hardware solutions.

    • Solid understanding of industrial workflows, automation systems and integrations with platforms such as WMS, MES and ERP.

    • Strong commercial acumen, with experience building business cases, ROI models, fleet-sizing estimates, TCO assessments and deployment cost models.

    • Ability to work cross-functionally with Commercial, Product, Engineering, Deployment and customer stakeholders to validate feasibility, manage technical risks and align on delivery commitments.

    • Direct experience with humanoid robotics, autonomous mobile robots (AMRs), industrial robotics or AI-driven automation.

    • Familiarity with operational modelling, simulation tools and robotics deployment economics.

    • Experience scaling a Solutions Engineering or technical pre-sales function in a high-growth technology company.

    • Willingness to travel to customer sites and work closely with teams and customers across the UK/EU, US and MENA.

    Skills

    Working languages

    English

    Salary & benefits

    What We Offer

    • Competitive equity: stock options with meaningful upside as we scale.

    • 30+ paid days off, including 23 days of annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown).

    • Private healthcare, including virtual and in-person care.

    • Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings.

    • Free daily breakfast, catered lunch, and snacks in-office.

    • Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics.

    • Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.

    Company

    Last checked . The details above were extracted automatically; the employer's original posting is the authority.

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