Head of Strategic Accounts

About the Role

We’re looking for a Head of Strategic Accounts, EMEA to lead the top tier of our commercial organisation — the largest, most complex accounts driving 9fin’s next phase of growth. Strategics is our top segment: a targeted book of our largest ARR accounts across the global banks, top-tier law firms, multi-strategy hedge funds, asset managers, and private equity firms who set the standard for how credit intelligence is bought and used.

You’ll build and lead a team of ~5–6 senior relationship managers in London, each owning a small portfolio of strategic accounts in a hybrid Account Management and Enterprise Sales role. You’ll partner closely with our Head of Strategic Accounts, EMEA to run a globally coordinated segment and work with senior Customer Success partners at the account level.

This is a builder role for a leader who has personally carried a large number, sold enterprise-scale deals into financial services, and knows how to raise the bar on rigour, presence, and multi-year deal execution.

This role requires 3 days in our London office.

What you’ll work on

Every day is different, but here’s an example of the kind of things you’ll work on:

• Lead the EMEA Strategics team to consistent, forecastable delivery quarter over quarter across a book of $13M+ ARR accounts.

• Coach and manage a team of ~5–6 Strategic Account Managers covering our most important banks, asset managers, hedge funds, private equity firms, and law firms in EMEA.

• Drive multi-year deal execution, lock in early renewals, and structure enterprise agreements that grow durably over time.

• Coach the team through complex commercial motions — MSAs, procurement, legal review, and executive alignment at the MD, Partner, PM, Head of Desk, and C-suite level.

• Run weekly segment reviews focused on deals moved, deals at risk, pipeline health, and account-level path-to-close plans.

• Set the operating cadence for the segment. Enforce our 3-day office minimum, and drive territory planning, account mapping, and a shared deal methodology across the team.

• Partner with the EMEA Head of Strategic Accounts to build geographic reciprocity, with EMEA AMs backing up EMEA coverage on global accounts, and vice versa.

• Work in a “two-in-the-box” model with senior CSMs (product and usage) and Sales Engineering (pre-sales), and partner across Enablement, Rev Ops, Marketing, and Product to remove barriers to growth.

• Be the senior voice of our strategic clients into Product and Engineering — translating segment-level themes across credit, leveraged finance, restructuring, distressed, and private credit into a clear point of view on the roadmap.

• Represent 9fin externally with the C-suite — at client offsites, executive briefings, industry conferences, and roundtables — and become a recognised name in EMEA debt markets.

• Build the operating system for the Strategics segment — deal reviews, path-to-close proposals, territory planning, and account planning frameworks that scale.

This role will be a great fit if you

• Have 12+ years of enterprise B2B sales experience, including 4+ years leading strategic or enterprise sales teams selling into financial services (banks, asset managers, hedge funds, PE firms), law firms, or a mix.

• Have personally carried and consistently exceeded a large individual quota on multi-million-dollar strategic accounts, and can point to specific accounts you’ve grown from $X to $Y and explain exactly how.

• Bring a consultative approach to selling and want to become a strategic partner to our clients

• Have deep familiarity with capital markets, credit, or the debt markets ecosystem across credit, leveraged finance, restructuring, distressed, and private credit — you can hold your own with a restructuring lawyer, a leveraged finance banker, or a credit PM.

• Have led teams through multi-year deal execution and understand what it takes to secure meaningful year-over-year uplifts, early renewals, and complex enterprise agreements.

• Can coach reps through complex procurement, MSA negotiation, legal review, and executive alignment at the MD, Partner, PM, Head of Desk, and C-suite level.

• Bring C-suite presence and cross-organisational credibility. You show up sharp, prepared, and trusted by both your team and your customers.

• Are a proactive coach, not a reactive manager. You share process, mentor your reps, and help them plan deals in advance rather than reacting to slipped forecasts.

• Have run a disciplined operating cadence — weekly deal reviews, forecast rigour, territory and account planning, and a shared deal methodology across the team.

• Are commercially sharp and operationally rigorous, and can be a credible senior voice of your team’s clients into Product and Engineering.

• Build trust across a matrixed commercial organisation and can partner effectively with Customer Success, Sales Engineering, Enablement, Rev Ops, Marketing, and Product.

• Set a high bar and lead through presence and standards rather than fear. You drive accountability without burning your team out.

• Thrive in ambitious, fast-moving environments where expectations are high, opportunities are abundant, and no two days look the same.

Our benefits

We’re a scaling start up, and we enjoy sharing our success, when the company succeeds, we always reinvest that in our people. We also offer huge amounts of responsibility, an abundance of opportunity for growth and a platform to truly excel.