Lead, Inventory Specialist - Memphis

RESPONSIBILITIES

• Support daily/weekly team meetings by participating in ways to help the team improve
• Oversee daily shift backlogs and inventory-related queues. Maintain continual oversight of incoming receipts, RMA backlogs, and outgoing material requests to ensure compliance with metric targets
• Re-assign daily shift resources to meet demands and prioritize critical data center hardware, spare parts, and infrastructure materials
• Provide input to employees’ performance
• Function as focal point for area group production coordinators, site operations, and priorities related to inventory and material flow
• Participate in adding to the area’s to-do lists for improvement projects
• Fulfill resource gaps when shifts are short-handed
• Mentor employees to meet supervisor expectations for the job
• Train continuously to improve the workers’ skills in inventory accuracy, material handling, and system processes
• Monitor department consumables, spare parts, and critical inventory levels; drive reordering and replenishment
• Monitor the general inventory/fulfillment email inbox and resolve issues promptly
• Receive, inspect, store, and issue servers, networking gear, power/cooling components, parts, details, and hardware as required to support data center construction, expansion, and operations
• Store parts and materials in bins, drawers, racks, and designated locations; accurately identify part numbers and storage locations
• Perform picking functions to make up necessary kits of parts, material, and hardware; ascertain that all items are available and accounted for in kit
• Maintain strict material handling practices in accordance with procedures, especially for high-value and sensitive equipment
• Monitor shelf-life storage and maintain proper rotation of stock (FIFO)
• Maintain accurate environmental and temperature requirements for any temperature-sensitive materials
• Interface with other fulfillment centers, other sites, Shipping, Receiving, Planning, Quality Control, Purchasing, Procurement, and related departments to resolve problems relative to receipt and distribution of material
• Maintain good housekeeping and organization of warehouse and staging areas for efficiency (5S principles)
• Support the organization’s metric goals and objectives for inventory accuracy, cycle count compliance, and material availability
• Conduct and oversee regular inventory audits, cycle counts, and reconciliations
• Manage Return Merchandise Authorization (RMA) processes, including inspection, documentation, and coordination with vendors

BASIC QUALIFICATIONS

• High school diploma or equivalency certificate
• 2+ years of experience in a warehouse environment
• 2+ years of experience working in materials management or inventory control
• Experience with data entry and inventory tracking systems

PREFERRED SKILLS AND EXPERIENCE

• Bachelor’s degree
• Capability to operate a forklift and other related inventory/material handling equipment
• Experience within data center, technology, aerospace, semiconductor, or high-volume manufacturing environments
• Excellent computer skills including Microsoft Office / Google Workspace (Word, Excel/Sheets, Outlook)
• ERP or WMS system experience (SAP, Oracle, or similar)
• Experience and understanding of inventory, kitting, and RMA processes
• Detail oriented, organized, and demonstrates a high sense of urgency
• Prior lead or supervisory experience in warehouse/inventory operations
• Familiarity with structured cabling, server/hardware handling, or data center material flow

ADDITIONAL REQUIREMENTS

• Ability to lift 25–50 lbs unassisted
• Lifting, standing, climbing, bending, grasping, sitting, pulling, pushing, stooping, stretching, and carrying are generally required to perform the functions of this position
• Willingness to work flexible shifts, overtime, and weekends as needed to support data center operations and build schedules
• Must be able to work in a warehouse and data center environment