Senior Deployment Engineer

The Team

Celonis Services is the delivery engine of our Celonis Customer Organization, responsible for turning the Celonis platform into measurable, business-critical outcomes for our customers. In the AI era, our role has elevated: as AI agents like our own Apollo take on more of the technical build, our people focus on the work that drives real impact—understanding our customers' business-critical problems, designing the solutions that solve them, and quantifying the value delivered. Our Deployment Engineers and Deployment Architects pair deep domain and industry expertise with serious platform mastery and AI-augmented delivery, directing agentic systems while owning the judgment, architecture, and customer relationships that AI cannot replace. We deliver faster and smarter than ever, and we own the outcome: solution go-live, solution adoption, initial value realization support, and the long-term success of our customers.

The Role

As a Senior Deployment Engineer, you are the backbone of Celonis delivery. You lead the hands-on implementation of Celonis solutions for enterprise customers, combining platform expertise with AI-augmented workflows to deliver high-quality outcomes, fast. You use Celonis’s AI deployment tools as your primary instruments - directing agents to build data models, generate analyses, and configure operational solutions, while applying your own judgment to validate outputs, adapt to customer context, and ensure business relevance.

This is not a traditional consulting role where you build everything manually. You are an AI-augmented delivery professional: you specify what needs to be built, direct AI agents to execute wherever possible, validate the results, and iterate with the customer. You generate value by understanding the customer’s business, translating their needs into technical specifications and solutions, and ensuring the platform delivers measurable impact.

You own complex delivery end-to-end and lead customer discussions for your workstream independently.

What Makes This Role Different in the AI Era

• You work with AI agents as your primary tools - your job is to direct, validate, and refine their output, not to write every line of code or build every analysis manually
• You need strong specification and context engineering skills - the ability to translate a customer’s ambiguous business need into a precise instruction that an AI agent can execute correctly
• You are expected to continuously learn and adapt as AI capabilities evolve, experimenting with new approaches and sharing what works with your peers
• You balance speed with quality - AI accelerates execution, but you own the judgment calls on whether the approach and corresponding output is right for a given customer
• You think in sustainable software solutions. While AI agents will generate first results quickly, you need to ensure that the operational solutions you build in Celonis are robust, user-friendly, maintainable, and scalable

The Qualifications You Need

• Experience: 6+ years in Management or IT consulting, data/solution consulting, or process improvement consulting within software vendors, consulting firms, or system integrators, with demonstrated project leadership.
• Platform skills: Ability to build and configure solutions on the Celonis platform, including data modeling, process analysis, KPI definition, and automation. Proficiency in PQL, SQL, and Python.
• AI fluency: Comfort working with AI-assisted development tools (e.g., Claude Code, Codex, Cursor, etc.). Ability to write clear specifications, evaluate AI-generated outputs, and iterate effectively. Experience with prompt engineering or context engineering is a strong plus.
• Business and process domain expertise: Strong understanding of enterprise business processes and financial metrics. Knowledge of standard ERPs (SAP, Oracle) and process areas (Inventory Management, Order to Cash, Procure to Pay, Accounts Payable) is a strong plus.
• Consulting skills: Ability to steer customer workshops, present findings to management, manage stakeholder expectations, and deliver outcomes in the face of adversity and ambiguity. Comfortable working with both technical and business audiences.
• Analytical mindset: Excellent problem-solving skills with a value-driven orientation. Ability to translate business requirements into technical solutions and quantify business impact.
• Learning agility: Willingness to continuously develop expertise through experimentation. Comfort with ambiguity and evolving tools.
• Education: Bachelor’s or Master’s in Technology Management, Business Informatics, Computer Science, Engineering, Business Administration, or a comparable field.
• Languages: Fluency in Japanese required. Business-level English required.
• Travel: Willingness to travel to customer location up to 50%, according to customer requirement and project delivery phases.

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What Celonis can offer you

• Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations.
• Ownership from Day 1: Every full-time "Celonaut" is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants.
• Unrivaled Family Support: Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment.
• Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration.
• Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform.
• Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks" that prioritize work/life balance.
• Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually.
• Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued.
• Value-Driven Impact: Join a mission-led organization where our core values—Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future—drive every decision.