(Senior) Field Application Engineer - India

Key responsibilities

• Engage with customers in India to understand their needs, acting as a technical expert on Axelera AI’s platform.

• Address inquiries, provide product knowledge, and resolve technical issues directly or via R&D coordination.

• Solid understanding of server systems, preferably with hands-on experience.

• Collaborate with Marketing and Business Development on product launches and technology evangelism.

• Support Sales in expanding existing accounts, identifying new customers, and defending design wins.

• Track customer interactions, ensuring follow-ups and effective communication.

• Gather and relay customer feedback to Product Management for product improvements.

• Conduct competitive analysis through customer and industry insights.

• Assist in creating clear, compelling, and instructive product documentation

• Advocate for customers internally, ensuring responsiveness and driving product enhancements.

Qualifications

• BS/MS in Computer Science, Electrical Engineering or equivalent work experience.

• 3+ years of experience in the semiconductor and/or Artificial Intelligence industry in a customer-facing application development or technical support role.

• Excellent communication and interpersonal skills, with the ability to engage with customers and internal teams effectively.

• Self-motivated and results-oriented, with a passion for staying up-to-date on the latest advancements in AI technology.

• Programming experience in a relevant area such as Python, C/C++, OpenCL, CUDA.

• Experience using a high-level ML framework such as PyTorch or TensorFlow

• Solid understanding of embedded systems and practical experience with embedded hardware.

• You have excellent communication and presentation skills

• Ability to travel to company sites as needed (expect 30%+ travel)

What we offer

This is your chance to shape and be part of a dynamic, fast-growing, international organization. We offer an attractive compensation package, including a pension plan, extensive employee insurances and the option to get company shares.

An open culture that supports creativity and continual innovation is awaiting you. Collaborative ownership and freedom with responsibility is characteristic for the way we act and work as a team.

At Axelera AI, we wholeheartedly embrace equal opportunity and hold diversity in the highest regard. Our steadfast commitment is to cultivate a warm and inclusive environment that empowers and celebrates every member of our team. We welcome applicants from all backgrounds to join us in shaping the future of AI.

Axelera AI may at times work with external parties (such as recruiters, headhunters, or executive search firms) to support both publicly posted and confidential searches. Our hiring process never involves any payment from candidates, and we will never require you to use a particular paid service to be considered for a role. If you have been approached by someone on our behalf and want to confirm it’s legitimate, please contact us directly at [email removed].