Senior Product Manager, Chat, Video, and Collaboration Integrations

• Own the strategy and roadmap for Datadog's chat (Slack, Microsoft Teams, Google Chat), video (Zoom, Google Meet, Microsoft Teams) and collaboration (ServiceNow, Jira, Linear and others) integrations, end-to-end.

• Build integrations as a platform: frameworks, APIs and guidelines that let product teams across Datadog ship great chat, video and collaboration experiences without starting from scratch.

• Standardize how Datadog issues and tickets sync bi-directionally across external work management systems like ServiceNow and Jira.

• Integrate AI capabilities across collaboration tools using real-time contextual data from chats, meetings, and tickets to automate actions.

• Deliver scalable enterprise management features, including identity mapping, administrative governance, and security controls.

• Partner with PMs across Datadog to plan joint OKRs and decide where to invest each quarter.

• Talk to customers constantly, from fast-moving startups to the largest enterprises. Turn what you learn into crisp PRDs, design partnerships and prioritized roadmaps.

• Support Sales, Solutions and Customer Success on strategic deals and migrations, and equip them to sell the integration story.

• Define and track adoption, engagement and revenue-influence metrics. Make roadmap bets and be ready to defend them.

What You'll Bring

• 5+ years of product management experience shipping technical B2B SaaS products, including ownership of a product area with multiple engineering teams.

• Deep experience with integrations, platforms or developer-facing APIs, ideally on chat or collaboration surfaces (Slack, Microsoft Teams) or ITSM / work-management systems (ServiceNow, Jira).

• A track record of driving roadmaps across organizational boundaries: aligning many stakeholders with competing needs without losing speed or focus.

• Experience working with strategic technology partners, or a clear point of view on how to build partner relationships that move a product forward.

• Strong technical depth: you can work through webhooks, sync models, auth, rate limits and AI/LLM trade-offs with engineers. You don't need to code, but you can go deep.

• Enterprise instincts: you understand how large organizations run IT operations, and you've designed for their complexity without giving up simplicity for everyone else.

• Experience (or genuine interest) in developer platforms, observability, incident response, ITSM, or AI-assisted and agentic product experiences.

• Clear, persuasive written and verbal communication. You're comfortable presenting to executives, customers and partner leadership, on stage and in a working session.

• A bias for action in ambiguity. This is a high-impact area where the roadmap is yours to shape.

Benefits and Growth

• High income earning opportunities based on individual performance

• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)

• Continuous professional development, product training, and career pathing

• Sales training in MEDDIC and Command of the Message

• Intradepartmental mentor and buddy program for in-house networking

• An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)

• Free, global Spring Health benefits for employees and dependents age 6+, competitive global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.