Software Engineer, Observability (Supercompute) - Memphis

RESPONSIBILITIES

• Design, build, and operate multi-service production systems (UI, APIs, data pipelines, auth, and on-call) to enable reliability, uptime monitoring, predictive alerting, upgrade/change/risk management, and site-wide impact assessments
• Design, build, and operate predictive and analytical tools that inform better design and operations of future and current supercompute centers
• Develop frontend visualizations, interactive dashboards, and UI components that present processed data in clear, real-time views for operators, capacity planners, and engineering stakeholders
• Work day to day with your users, in person, to rapidly incorporate feedback and process improvements that improve GPU uptime

BASIC QUALIFICATIONS

• Programming experience in Python, Rust, C++, or Java
• Experience working with Postgres, MySQL, MongoDB, DynamoDB, or other database management systems

PREFERRED SKILLS AND EXPERIENCE

• Super Intelligence (SI) driven software development practices
• Proven ownership of correctness-sensitive systems - state machines, workflows, or operational data where inaccurate state has real-world impact
• Experience collaborating with cross-functional teams
• Bachelor's degree in computer science, engineering, math, or a STEM discipline and 3+ years of professional software development experience; OR 5+ years of professional software development experience in lieu of a degree
• Experience building or operating large-scale observability, telemetry, or real-time analytics systems
• Experience with time-series or analytical databases (Prometheus/VictoriaMetrics, ClickHouse, InfluxDB) and streaming or high-volume telemetry pipelines
• Experience building observability dashboards and alerting with Grafana, New Relic, Splunk, or similar
• Frontend experience with React, Angular, or a comparable JavaScript framework, building intuitive UIs for critical operations
• Experience operating services on cloud or on-prem infrastructure with Docker/Kubernetes in production and automated CI/CD deploys (ArgoCD, GitHub Actions, etc.)
• Experience with HPC or supercomputing environments (schedulers such as Slurm, GPU/accelerator telemetry, high-speed fabrics, or parallel filesystems)
• Experience integrating with industrial/OT data sources (SCADA platforms such as Ignition, tag historians, Modbus/OPC-UA) or power/cooling infrastructure telemetry

ADDITIONAL REQUIREMENTS

• Ability to work extended hours or weekends as needed for mission-critical deadlines
• Ability to work full-time on-site at a SpaceX office
• Ability to travel to supercompute centers (up to 25-50% based on need)