Solutions Engineer - US, West Coast

About the Role

As a Solutions Engineer, you sit at the intersection of engineering credibility and strategic influence. You are the person in the room who can connect a VP's business challenge to a concrete, well-scoped AI solution, and who knows Neural Concept's platform and roadmap well enough to make that connection land with confidence.

This is not a purely technical role, and it is not a pure sales role. You are a trusted advisor: someone who earns credibility through engineering background and product depth, and who builds long-term account relationships by consistently framing the right problems and the right solutions at the right moment. You drive the full pre-sales motion, from discovery to demo to signed Statement of Work, and you remain the account's technical compass through the client lifecycle, identifying and shaping expansion opportunities.

• Position NC as a long-term strategic partner and trusted engineering advisor across engineering teams, managers, and VPs

• Lead structured discovery sessions to identify where NC creates the most impact, framing use cases that are technically feasible and commercially grounded

• Define the AI strategy and technical roadmap for each account, translating NC's capabilities and product direction into a multi-horizon vision

• Create and deliver compelling, client-tailored demos and presentations grounded in the client's engineering workflows, technically credible and aligned with the vision

• Create and co-own the Statement of Work, with deep understanding of the technical building blocks and how these transform the client's existing workflows

• Prepare and run Steering Committees, connecting engineering challenges to strategic outcomes

• Drive user adoption and engagement across technical users, managers, and designers, ensuring NC is embedded in daily workflows and engineering champions emerge

• Identify upsell and expansion opportunities from account knowledge and commercial signals, and shape them into well-scoped proposals

• Collaborate with the Sales team to advance and close deals, with the Forward Deployed Engineering team to ensure smooth pre-sales to delivery transitions, and surface client insights to Product and R&D to inform roadmap priorities

Who You Are

• You hold an engineering degree (mechanical, aerospace, automotive, industrial, or similar) and have a solid understanding of CAD and CAE workflows, including where bottlenecks lie and what it takes to transform those workflows with AI

• You are naturally curious and people-driven. You earn trust through genuine interest in client challenges and make engineers and executives feel understood

• You are proactive and commercially driven. You move accounts forward without being asked, spot opportunities early, and bring structure to ambiguous situations

• You are a confident challenger. You ask uncomfortable questions, reframe assumptions, and guide clients toward better outcomes even when it requires pushing back

• You are an outstanding communicator: you own executive conversations, drive narrative with clarity, and connect engineering problems to strategic outcomes

• You understand AI and machine learning applied to engineering at a conceptual level, and are comfortable creating demos and prototypes using AI-assisted tools with working knowledge of Python and modern development practices

• You have experience in a client-facing role: pre-sales, solutions consulting, technical account management, or engineering consulting

• You are fluent in English

Experience working with Consumer Electronics companies, and associated FEA workflows is preferred.

Nice-to-Have

• Strategic or technical consulting background, executing digital transformations

• Previous experience working in engineering software companies or using engineering software tools (e.g., Ansys, Altair, Siemens, Dassault Systèmes, or Autodesk)

• Background in ML/DL research or development in an engineering context

• Experience automating CAE workflows (scripting, batch processing, surrogate model pipelines)

What You Get

• Work with a world-class technology team. Our engineers are top-notch and we always aim for excellence

• Benefit from a competitive salary and rewarding opportunities as we continue to scale

• Thrive in a collaborative, multicultural environment where your work is visible and recognized

• Develop professionally alongside talented colleagues who share knowledge freely and support one another

• Make a global impact by helping clients shift to AI-assisted design, making innovation faster, smarter, and more sustainable

• Balance life and work with a hybrid model and flexible hours. We care about results, not rigid schedules

We're proud to be an equal opportunity employer, and we're committed to building a diverse and inclusive environment where you can thrive.