Strategic Account Executive - Switzerland

About the role

We're looking for an experienced, driven Strategic Account Executive to drive ElevenLabs' growth across Switzerland's largest enterprises. Our ideal candidate has a well-established network and a proven track record of selling to C-level and senior decision-makers at major Swiss brands and is passionate about the transformative possibilities of AI voice technology.

In this role you'll act as a strategic partner and trusted advisor, enabling clients to leverage our industry-leading models and ElevenAgents — our end-to-end platform for building and deploying AI voice agents — to reimagine their customer experience, internal workflows, and monetization strategies.

In this role you will

• Build and manage a growing portfolio of strategic accounts across Switzerland to help ElevenLabs meet its revenue goals.

• Identify new business opportunities where ElevenLabs' conversational AI capabilities, including ElevenAgents, can drive customer engagement, contact center automation, and operational efficiency for consumer and retail brands.

• Lead consultative, multi-stakeholder sales cycles, building compelling business cases that translate AI voice technology into measurable business value for senior executives and economic buyers.

• Develop and maintain a deep understanding of the conversational AI landscape, including customer use cases, competitive solutions, and emerging trends, particularly as they apply to Swiss consumer and retail organizations operating at scale.

• Demonstrate expertise, or a strong willingness to learn, about conversational AI and how ElevenLabs' voice technology can unlock value across customer support, virtual agents, IVR modernization, and in-app assistants.

• Develop and execute account strategies to expand ElevenLabs' presence within the Swiss consumer and retail sector, navigating complex procurement and organizational structures.

• Partner closely with Customer Success, FDEs and Solutions Engineering to ensure smooth onboarding, deployment, and expansion of accounts.

• Serve as a trusted advisor to clients, educating C-suite and senior operations leaders on emerging trends in generative AI, voice interfaces, and conversational agents.

• 7+ years of quota-carrying strategic sales experience in SaaS or technology, ideally with exposure to AI, generative AI, LLM-based products, or API-driven platforms.

• Proven success closing deals and managing long, complex sales cycles with multiple stakeholders across business, IT, legal, and procurement.

• Well-connected in the Swiss consumer and retail landscape, with an existing network of senior individuals and strong executive presence and ability to build relationships at the C-suite and board level.

• Experience selling technical solutions to product and engineering leaders; ability to translate complex technology into business value.

• Deep understanding of enterprise procurement and legal processes in Switzerland, with the ability to accelerate deal velocity within complex organizational structures.

• Comfort operating in an early-stage, high-growth environment, including building new playbooks and iterating quickly.

• Passion for voice and audio AI and how it can unlock transformative value for customers.

• A hybrid of customer and product-driven mentality that prioritizes client satisfaction and scale.

• Swiss German is the preferred default language for this role; fluency in both Swiss German and French is a strong plus given Switzerland's multilingual market. Strong English is also required for internal collaboration.

What we offer

• Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.

• Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.

• Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.

• Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.

• Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún

• Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.