Supervisor, Fiber - Memphis

RESPONSIBILITIES

• Supervise fiber technicians through all phases of datacenter installation projects, in coordination with the Project Manager and Superintendent
• Assign daily work, set priorities, and track progress so installations, splices, and repairs finish on schedule and to standard
• Ensure a safe and productive work environment, including job-site briefings, PPE compliance, and elevation and confined-space practices
• Develop inspection points and sensor checks so faulty fiber does not degrade system performance
• Direct troubleshooting, repair, replacement, and installation of fiber optic systems, and verify work before closeout
• Review and approve replacement of faulty or aging fiber optic cables
• Organize and oversee scheduled maintenance routines
• Oversee fiber splicing and resolution of problem areas; confirm test results and signal levels
• Track signal strength across devices and escalate anomalies
• Maintain system records, as-builts, and design markups; report status to project leadership
• Coach technicians on methods, quality, and documentation, and model the hands-on standard expected on site

BASIC QUALIFICATIONS

• 2+ years of experience supervising or leading fiber optic technicians on commercial or data center installation projects
• 3+ years of direct data center experience installing and routing optical fiber in large-scale Tier 3 or 4 facilities as a commercial fiber optic technician
• High school diploma or equivalency certificate

PREFERRED SKILLS AND EXPERIENCE

• Certification in fiber optics and/or cable installation  
• Extensive experience in fiber splicing
• Technical knowledge of communication networks 
• Knowledgeable of computers and associated electronic systems 
• Knowledgeable of different fiber types 
• Experience installing, certifying, and troubleshooting fiber in hyperscale data center environments
• Experience installing structured cabling 
• Highly proficient using a light meter, OTDR (Optical Time Domain Reflectometer), OPMs (optical power meter), fiber certifier, loopback, and optical probes 
• Able to understand different types of switches and port identifications
• Able to properly clean fiber and validate cleanliness 

ADDITIONAL REQUIREMENTS

• Position is subject to pre-employment drug and random drug and alcohol testing
• Position is subject to pre-employment and annual post employment background checks
• Work is often performed in tight quarters and physical dexterity is necessary to perform job functions
• Ability to lift up to 35 lbs unassisted
• Comfortable working at elevated heights (up to 50 feet) with appropriate safety gear
• Comfortable working in an environment requiring exposure to noise
• Available to work evenings and weekends, as the schedule varies depending on site operational needs; flexibility is required