Systems Specialist, Physical Safety and Security

About the Role

At Adyen, the safety and security of our people, workplaces and assets is a global priority. Our Physical Safety & Security program protects a growing international organization through a risk-based, technology-enabled approach.

Reporting to the Global Head of Physical Safety & Security, you will be the technical owner and subject matter expert for Adyen’s global physical safety and security technology environment. This includes access control and credentialing, video surveillance, intrusion detection, visitor management, emergency communication and emerging AI-enabled technologies.

You will be the primary technical point of contact for physical safety and security systems across Adyen’s global office network. You will help shape technology strategy, define technical standards, design solutions for new and existing offices, manage system administration and troubleshooting, and lead technical integrations, migrations and deployments.

For new offices, relocations and major workplace projects, you will work with Workplace, IT, contractors and specialist partners to define the physical safety and security technology architecture from design through implementation. This includes system selection, infrastructure and networking requirements, device placement, integrations, commissioning, testing and handover.

This is a hands-on global role. You will ensure systems remain reliable, secure and scalable while improving automation, integrations and AI-enabled capabilities.

Projects, Migrations & Resilience

• Lead the technical delivery of physical safety and security technology projects across Adyen offices.
• Support new office openings, relocations, expansions, migrations and technology upgrades.
• Plan and execute software updates, firmware upgrades, patches and configuration changes.
• Ensure appropriate testing, validation and rollback procedures for critical changes.
• Plan and execute migrations from legacy platforms to Adyen’s strategic systems.
• Support backup, recovery, failover and business continuity arrangements for critical systems.

What Success Looks Like

Within your first year, you will help establish a reliable, scalable and well-managed technical foundation for Adyen’s global physical safety and security program.
You will:

• Become the primary technical owner for Adyen’s physical safety and security technology environment.
• Establish consistent technology standards and architectures for existing and new offices.
• Improve the availability, reliability and resilience of access control, CCTV and related systems.
• Strengthen the technical integration between safety and security systems during emergencies.
• Reduce dependency on external vendors for routine technical support and troubleshooting.
• Successfully deliver security technology deployments, migrations and new office projects.
• Improve automation and integrations across physical safety and security systems.
• Support the rollout and ongoing operation of AI-enabled security technologies.
• Strengthen technical documentation, system ownership and lifecycle management.

What You Bring

• 5+ years of experience in physical security technology, electronic security systems or a closely related field.
• Strong hands-on experience with enterprise access control and CCTV systems.
• Experience with Genea or comparable enterprise physical security platforms.
• Experience designing and delivering physical safety and security technology solutions across multiple sites.
• Strong troubleshooting skills across hardware, software, networks and integrations.
• Experience with system migrations, upgrades and technology lifecycle management.
• Experience integrating physical security systems with enterprise IT, identity or HR platforms.
• Comfortable working with APIs, cloud technologies, automation and system integrations.
• Strong understanding of IP-based physical security systems and networking concepts such as TCP/IP, VLANs, PoE, VPNs and firewall requirements.
• Strong interest in cloud-based security platforms, AI/ML applications, video analytics and modern authentication technologies.
• Experience supporting or integrating AI-enabled security solutions is preferred.
• Experience delivering complex, multi-site technical projects from design through implementation and handover.
• Comfortable working with technology vendors, security integrators and contractors.
• Strong communication, documentation and stakeholder management skills.
• Able to work independently across multiple countries and time zones.
• Hands-on, curious and comfortable operating at both technical and architectural levels.
• Able to balance security, safety, reliability, privacy, usability and business requirements.

Qualifications

• Relevant degree or equivalent professional experience in engineering, information technology, electronic security or a related field preferred.
• Relevant physical security technology certification or professional qualification is an advantage.