Everseen · Retail and e-commerce
Tech Support Linux L1
- Pune (On‑site)
Still open on Everseen's site · checked 7 hours ago
- Education
- Bachelor's degreeor equivalent experience
- Posted
Job description
As written by Everseen · Read the original
Everseen: A leader in vision AI solutions for the world’s leading retailers.
The Role
As a Level 1 Linux Administrator, you will be responsible for providing technical support and assistance with Linux-based systems. You will work closely with the Tech Support team to ensure the smooth operation of Linux servers and assist in resolving technical issues.
Job Responsibilities
· Provide first-level technical support to end-users and assist them with Linux-related issues, including user account management, password resets, and application support.
· Monitor the performance and health of Linux servers, identifying and addressing potential issues or anomalies.
· Diagnose/resolve and Escalate Linux system problems, such as network connectivity issues, hardware failures, and application errors.
· Assist in the installation, configuration, and maintenance of Linux-based applications.
· Basic Knowledge of the ticketing tools such as Jira, Service now, Zendesk.
· Basic Knowledge of Monitoring tools such as Grafana and Prometheus
. Basic Knowledge of Git, Ansible, Kubernetes.
· Perform massive stack restart/configuration and deployment, Configuration changes as requested by band using tools like Ansible Tower, AWX and Virtual desktops.
· Apply patches and updates to Linux servers as necessary to keep systems up to date and secure.
Collaborating With
· Work collaboratively with Level 2 Linux Administrators to resolve more complex issues
Profile and Skills
· Bachelor's degree, Information Technology, or a related field (or equivalent work experience)
· Red Hat Certification (RHCSA) Required
· Familiarity with Linux distributions (e.g., CentOS, Ubuntu, Red Hat)
· Basic understanding of Linux command-line tools and utilities
· Basic Knowledge Ansible, Git, Kubernetes, Grafana and Prometheus
- Basic Knowledge on ITSM tools.
Our Commitment
Everseen is committed to creating an environment where everyone can succeed. Our employees should feel a sense of belonging, have an opportunity to grow their careers, and feel free to be their most authentic selves. Everseen takes great pride in the diversity of its global workforce, and insists upon a safe, inclusive workplace where our differences are our collective strength. We treat each other with dignity, and respect, and require all employees, officers, and directors to seek to understand the importance and value to Everseen of diversity, and inclusion.
Everseen is committed to creating a safe environment for all employees and has a zero tolerance policy for bias and discrimination of any kind. Our work environment is one without offensive, hostile, or intimidating conduct, whether verbal, written or physical, in nature. Everseen will not tolerate prejudice or discrimination of any kind including without limitation, where based on aspects such as, race, colour, sex, gender, religion, age, family status, disability of any kind, sexual orientation.
Skills
Stack
- Kubernetes
Working languages
English
Company
Last checked . The details above were extracted automatically; the employer's original posting is the authority.
