Value Engineer

変革を全社に広げる（Expand the Impact）

• アカウント全体を俯瞰し、次に取り組むべき部門・プロセス・テーマを営業と共に描き、自ら仕掛ける
• 顧客社内の推進体制（CoE等）づくりを支援し、変革が自走する組織をつくる
• 現場で得た知見やユースケースをプロダクト・グローバルチームに還元する

The Role

The Value Engineer works directly with the executives and business units of their assigned accounts. Starting from data and AI, you will envision enterprise transformation, make it real, and scale it across the whole company. Working as one team with Sales, you will map out each account’s growth strategy and build a long-term relationship in which the customer sees you as a partner for thinking through transformation together. Your accounts will be primarily enterprise companies, centered on the manufacturing and infrastructure industries.

In an era where AI handles the analysis, what we ask of a Value Engineer is to frame the issues that leadership needs to confront, based on the facts the data reveals. Standing between technology and management, you are a core role leading our customers’ transformation.

Expand the Impact

• Take a view across the entire account and, together with Sales, map out and proactively initiate the next departments, processes, and themes to tackle.
• Support the creation of the customer’s internal promotion structure (such as a CoE) to build an organization in which transformation becomes self-sustaining.
• Feed insights and use cases from the field back to the Product and Global teams.

Required Qualifications

• Experience in business transformation, consulting, ERP implementation, customer success, or similar roles, structuring customer challenges on a hypothesis basis and leading value selling (business case/ROI development and PoV projects, focused on business value rather than product features) and consensus building.
• Experience negotiating with customer stakeholders, including department-head and division-head level, and managing expectations.
• A structural understanding of business processes (e.g., procurement, order management, production, logistics, accounting).
• A foundational understanding of data and IT systems, and a drive to learn and master new technologies on your own.

Preferred Qualifications

• Knowledge of the operations and management challenges of the manufacturing, energy, and infrastructure industries.
• Experience in large-scale transformation projects, such as SAP or other ERP implementations, shared-services transitions, and BPR.
• Experience managing multiple complex projects (especially IT-related) in parallel, controlling scope, timeline, and stakeholder expectations.
• Experience in enterprise sales or account planning, committed to both customer outcomes and business growth.
• Hands-on experience in data science and data analysis, and in implementing AI solutions (e.g., machine learning, generative AI).
• Business-level English.

Who You Are

• You find more enjoyment in framing the right questions than in delivering the answers.
• You can calmly share your own perspective in front of executives.
• You want to take responsibility for both customer outcomes and business growth, not just make a proposal and move on.
• You want to stand between technology and business and learn to speak both languages.

#LI-DH2

What Celonis can offer you

• Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations.
• Ownership from Day 1: Every full-time "Celonaut" is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants.
• Unrivaled Family Support: Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment.
• Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration.
• Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform.
• Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks" that prioritize work/life balance.
• Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually.
• Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued.
• Value-Driven Impact: Join a mission-led organization where our core values—Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future—drive every decision.