Workplace Specialist

Role Overview

You run the building and the operational systems behind the New York office. You are the subject-matter expert on how the space works, who to call, what the building requires, how our vendors are performing, and what the operational data is telling us.

This is a senior individual-contributor role, not a people-manager role. “Senior” reflects the complexity, judgment, and independence of your scope. The Specialist owns office experience/programs and general office execution; the Assistant owns the front desk. You own building operations, facilities, vendors, and the systems/data that let the Manager make good decisions.

What You Have

• 4+ years in workplace operations, office management, facilities, or hospitality with meaningful facilities/vendor responsibility.

• Direct experience managing vendors and contractors and holding them to scope.

• Working understanding of HVAC, plumbing, electrical/lighting, and commercial-building operations.

• Familiarity with work orders, COIs, property management, and preventative maintenance.

• Strong operational judgment and ability to distinguish an isolated issue from a pattern requiring escalation.

• Comfort with operational data, spend tracking, and turning day-to-day information into useful insights.

• Bias toward walking the floor and finding problems before tickets do.

• Clear, direct communication and willingness to communicate about work within your lane.

• Experience with an office relocation/opening is a strong plus.