Account Manager | SMB | Italian Market (Milan)

Your Key Responsibilities

• Become an expert on Lexroom and a product evangelist, identifying new use cases and expansion opportunities within your customer base.

• Drive Lexroom's ambitious ARR growth from the installed base, helping position the company as a European market leader.

• Own the entire funnel for existing business: run checkpoints and business reviews, uncover expansion needs, and close upsells and uplifts.

• Managing renewals and leading churn management—protecting and growing recurring revenue by getting ahead of risk and keeping customers engaged.

• Work closely with customers to identify their pain points, goals, and development opportunities, and be the main point of contact between Lexroom and our customers.

What You’ll Bring

• You have 1-3 years of experience in a sales, account management, or customer-facing commercial role.

• You are familiar with sales support tools (HubSpot, Notion, etc.)

• You never stop learning and challenging yourself, and you’re eager to join a rapidly growing startup

• Optional but a bonus: You have a law degree.

• You speak both Italian and English.

Benefits That Matter

• Hybrid Work: Flexibility to balance remote work with in-person collaboration at our Milan HQ.

• Health Insurance: Comprehensive coverage to ensure peace of mind.

• Meal Vouchers: Daily support to make your lunch breaks easier.

• Performance Bonuses: Rewards tied directly to measurable results.

• Team Retreats & Off-sites: Dedicated time to connect, collaborate, and spark bold ideas.

At Lexroom, ambition meets discipline and purpose. We’re not just building a product—we’re setting a new standard for the legal world. If you’re ready to contribute to something lasting and meaningful, we’d love to hear from you.