Sendcloud · Retail and e-commerce
Commercial Account Manager - Italy and Spain
- Florence (Hybrid)
- €31,500 - €42,000 / year
Still open on Sendcloud's site · checked just now
- Education
- Bachelor's degreeor equivalent experience
- Posted
What you'll do
As written by Sendcloud · Read the original
🎯 What you'll do
Your commercial instincts drive revenue growth within the existing customer base, identifying opportunities before customers have articulated them.
Drive upsell and cross-sell conversations by identifying expansion signals in your accounts and translating customer data into actionable revenue opportunities.
Lead renewal processes with confidence — using relationship depth and platform data to hit retention targets and reduce churn.
Build personalised engagement strategies for each customer segment, ensuring the right outreach reaches the right customer at the right moment.
Collaborate across departments to turn your own ideas or company initiatives into impactful successes, ensuring alignment and smooth execution.
Contribute to the playbooks, processes, and tooling that scale customer success across the team — not just your own book of business.
Skills
Working languages
English
Salary & benefits
🎉 Benefits
💸 Salary - Starting from €31,500 up to €42,000 annually, depending on level and experience, plus an uncapped bonus tied to individual performance.
🧠 Brain Benefits - €2,000 learning budget · Courses, certifications & conferences ·
Growth in an international team
🌴 Time Benefits - 28 days of paid vacations per year · Extra day off on your birthday ·
Swap public holidays for meaningful ones
🏡 Home Benefits - Flexible hybrid model (2+ days/week in office) · €500 home office
budget
🪑 Future Benefits - Pension scheme · Employee discount programs
Company
Last checked . The details above were extracted automatically; the employer's original posting is the authority.
