DevOps Manager

• Develop team capabilities in automation, cloud and edge deployment, monitoring, troubleshooting and DevOps CI/CD pipelines. 
• Drive continuous improvement initiatives and ensure alignment with business goals. 
Leadership 
• Manage and lead the global DevOps L3 team. Manage the day-to-day running of the team and the projects. 
• Overall responsibility for the projects that the team is working on. Acts as a point of escalation for the team. 
• Works with senior leadership to create strategic goals for their team. Measures the performance of those goals. 
Teaching and Sharing Culture 
• Shares skills, knowledge, and expertise with the team. 
• Fosters a culture of collaboration and continuous learning by organizing training sessions, workshops, and knowledge-sharing sessions. 
• Writes and maintains standard operations procedures (SOP) for new and existing applications and services. 
• Keeps up-to-date on best practices and new technologies. 
• Collaborates on technical architecture and system design. 
• Evaluates existing components or systems to determine integration requirements and to ensure the final solutions meet organizational needs. 
• Interacts with cross-functional management on high-profile technical operations while providing clear feedback and leadership to support teams. 
• Authoring knowledge-base articles and driving internal knowledge sharing. 
• Works in off-routine hours occasionally. Works with customers and travel to international customer or partner locations.

Profile and Skills

• Experience: Proven 3+ years experience as a DevOps Manager and previous experience as a DevOps/Automation Engineer, Linux Administrator or a combination of them. 
• Management experience: Experience in building new teams and establishing processes and procedures. 
• Linux & System Services: Basic understanding of local and distributed filesystems (ext4, xfs, NFS), storage migration, SSH tunneling, SCP, SFTP, web servers (Nginx, Apache), reverse proxying, and troubleshooting (logs, performance, connectivity). 
• Containerization & Orchestration: Basic knowledge of Docker and Kubernetes/OpenShift, and virtualization solutions. 
• Configuration Management & CI/CD: Experience with Ansible/Ansible Tower (or similar tools like Salt, Puppet, Chef), Jenkins/GitLab CI/CD (or equivalents like CircleCI, TeamCity), and Infrastructure as Code (IaC) using Terraform (or alternatives like Azure Automation, CloudFormation). 
• Cloud & Version Control: Familiarity with Azure Cloud (or AWS, GCP), GIT for system versioning, and basic understanding of backup solutions. 
• Scripting & Programming: Experience in Bash scripting and Python for automation and development tasks. 
• Monitoring & Logging: Experience with monitoring tools like Node exporter, Prometheus, Grafana, and log collection solutions (e.g.,Prometheus, fluentd, logstash). 
• Databases: Basic understanding of relational (MySQL, MariaDB) and NoSQL (Elasticsearch, MongoDB) databases, with hands-on experience writing queries. 
• API & Data Formats: Hands-on experience with JSON and making Restful API calls. 
• Software Engineering & Architecture: Broad understanding of software engineering principles, architecture, programming languages, frameworks, and industry trends, particularly in the AI space.
Analytical and Problem-Solving Skills
• Possesses strong analytical and problem-solving abilities, leveraging data to inform product decisions. This skill is essential for identifying market opportunities, optimizing product features, and addressing challenges effectively.
Communication Skills
• Excellent presentation, oral, and written communication skills. Fluent business English is a requirement.
Customer Focus
• A passionate advocate for determining and delivering solutions with a high level of customer satisfaction.
• Ability to prioritize customer experience as a top priority in solution delivery.
Interest in Learning and Growth Mindset
• Demonstrated interest in learning and a strong desire to expand knowledge in their respective field.
• Eagerness to explore new technologies, methodologies, and best practices to enhance skills and capabilities.
• Results-oriented attitude, with a drive to achieve objectives efficiently.
Technical Leadership
• Capable of leading and engaging in technical discussions with stakeholders and beginning to lead smaller projects. Provide strategic and thought leadership to the team and stakeholders.
• AdviseS technology leaders, our product team, and other internal stakeholders to make technology decisions that grow and improve our products.
Leadership 
• Leads matrixed project teams from across the organization 
• Coaches and mentors less experienced members of the team