Frontier Agent Engineering Manager, Enterprise

Role Overview

As a Forward Deployed AI Engineering Manager on our Enterprise team, you'll be the technical bridge between Scale AI's cutting-edge AI capabilities and our most strategic customers. You'll work with enterprise clients to understand their unique challenges, lead a team that architects specific AI solutions, and ensure successful deployment and adoption of AI systems in production environments.

This is a Management role that combines deep engineering and AI expertise, leading a team, and working on customer-facing problems. You'll work directly with customer engineering teams to integrate AI into their critical workflows.

Leadership & Collaboration

• Serve as the Engineering Manager and technical point of contact for strategic enterprise accounts
• Lead a team that is collaborating with customer data scientists, ML engineers, and software developers to ensure smooth integration
• Work closely with Scale's product and engineering teams to translate customer needs into product improvements
• Document technical architectures, integration patterns, and best practices

Sample Projects

The following are some examples of the types of projects we’ve worked on with customers. All of these projects leverage customer data, integrate directly into customers’ existing systems, and are deployed on their infrastructure.

Required Qualifications

• 5+ years of software engineering experience with 3+ yrs of  Management experience with strong fundamentals in data structures, algorithms, and system design
• Production Python expertise with experience in modern ML/AI frameworks (e.g., LangChain, LlamaIndex, HuggingFace, OpenAI API)
• Experience with cloud platforms (AWS, GCP, or Azure) and modern data infrastructure
• Strong problem-solving skills with the ability to navigate ambiguous requirements and rapidly iterate toward solutions
• Excellent communication skills with the ability to explain complex technical concepts to both technical and non-technical audiences

Preferred Qualifications

Agent Development Wiz

• Deep understanding of LLMs including prompting techniques, embeddings, and RAG architectures
• Experience building and deploying AI agents or autonomous systems in production
• Knowledge of vector databases and semantic search systems
• Contributions to open-source AI/ML projects

Infrastructure Guru

• Experience with containerization (Docker, Kubernetes) and CI/CD pipelines
• Experience using Terraform, Bicep, or other Infrastructure as Code (IaC) tools
• Previous work in a devops, platform, or infra role
• Familiarity with enterprise security, compliance, and governance requirements (SOC 2, GDPR, HIPAA)

Customer Product Whisperer

• Proven ability to work with customers in a technical consulting, solutions engineering, or product engineering role
• Domain expertise in verticals like finance, healthcare, government, or manufacturing
• Experience with technical enablement or teaching programs