IT Systems Engineer

About the role

We are seeking our second IT Engineer to join our growing team in San Francisco. Our team laid the foundation for IT at LangChain, and this role is critical to helping us mature and scale that foundation as the company grows. You'll bring deep technical expertise to our fleet management and SaaS administration, with room to shape how we manage our fleet, identity, SaaS stack, and the automation that runs the business. The ideal candidate brings startup experience, thrives in ambiguity, loves a good problem, and is excited to build scalable systems that support our global team.

What You'll Bring

• 5+ years of experience in IT engineering and systems administration

• Deep proficiency with Okta and Okta Workflows

• Fluency in at least one general-purpose programming language (Python, JavaScript, or similar) with demonstrated ability to write production-quality scripts and automation

• Versed in the us of REST APIs, webhooks, and API authentication methods; you should be comfortable reading API documentation and building integrations between systems

• Demonstrated ability to build meaningful automations that reduce manual work and improve IT operations

• Hands-on experience with IaC using Terraform to manage and provision IT infrastructure and applications, and comfort applying changes within an existing Terraform codebase

• Experience using coding agents (e.g. Claude Code) as part of your day-to-day engineering workflow to build and ship automation faster

• Strong experience with a modern tech stack that includes Google Workspace, Slack, Notion, Claude, ChatGPT

• Solid understanding of MDM platforms, and ideally experience going beyond baseline MDM with fleet/configuration management tooling to manage a fleet's security and application needs

• Experience administering a large or complex SaaS stack, ideally including internal or AI/LLM-based products

• Strong networking fundamentals (TCP/IP, DNS, VPNs, firewalls, switching, wireless, LAN/WAN)

• Annual salary range: $150,000-$170,00 USD

Compensation Philosophy

We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.

We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.

Benefits

Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.