Kognic · AI infrastructure
Manager, Delivery Management
- Gothenburg (Hybrid)
Still open on Kognic's site · checked 7 hours ago
- Level
- Lead or manager
- Education
- Bachelor's degreeor equivalent experience
- Posted
What you'll do
As written by Kognic · Read the original
The Role
Kognic is scaling fast, and the way we lead our deliveries has to scale with it. This is what you will be part of building. You lead our team of Delivery Managers, around 12 people who own the day-to-day across all our accounts. You shape the team and how it works: how the function meets customers and internal stakeholders. You define what good looks like, then hire and coach in that direction. You balance pragmatism in the day to day with the long-term changes that make us stronger over time.
The team works with complex enterprise customers and short turnaround times, which calls for decentralised decision-making and a high degree of autonomy. When delivery is at risk, you own the escalation and its resolution. The path will differ every time, but it always goes through your team, never around them. So the core of the job is to hire and develop the team Kognic needs to execute well. You hire and onboard, and you run performance and salary reviews. You build a team that customers and the rest of Kognic trust with the big moments.
Our customer promise is “the most data for your budget”. As a leader of a critical function in our deliveries, you will have a real impact on our ability to fulfill that promise. You keep a close eye on the budget and margin, both per account and for the company as a whole. You act early to improve outcomes in the short and long term. Succeed here and you have a material impact on how AD and ADAS get developed across the industry.
You report to the VP Operations and join the Operations leadership team, together with leaders of our two other Operations functions, Customer Success and Data Specialists. We set direction together. How your function gets there is yours to lead.
The job will change as the function matures. We are flexible, and you should be too. The role is based in Gothenburg with a hybrid setup possible.
Requirements
Who you are
You’re a leader who draws energy from building. When customer escalations, commercial pressure, and your own team's growth all compete for your attention, you stay grounded and decisive.
Education: Bachelor's or Master's degree in a technical field, Industrial Engineering and Management, Business Administration/Finance, or similar educational background and/or work experience.
Experience
You have led a team through major change
You have 3+ years of formal leadership and management responsibilities
You have experience of delivery to enterprise customers, with a real grip on margin and P&L. Commercial accountability isn’t new territory for you.
Language skills: Fluent in English, written and spoken.
Leadership Style: You lead through your team. You empower your team with mandate, the tools and coaching to handle situations themselves. You know what is happening in your team and what’s needed next. You create clarity when things are ambiguous, and you thrive in leading through change.
Personality: Curious, can-do energy. You don’t wait to be told what to do. You’d rather try something and adjust than wait for the perfect plan. Confident and without ego.
Nice to have: Experience leading project or delivery managers, working with BPO or supplier relationships, or operating across borders and cultures.
Skills
Working languages
English
Company
Last checked . The details above were extracted automatically; the employer's original posting is the authority.
