Project Delivery Specialist - Helsinki

About the Role

Tandem's AI assistant empowers clinicians by generating clinical notes, certificates, and referrals directly from consultation conversations, and seamlessly provides relevant diagnosis and procedure codes. We're actively expanding our capabilities with new modules like advanced clinical decision support and pre-charting tools.

We are assembling a top-tier team in Finland dedicated to bringing Tandem's AI solutions to Wellbeing Services Counties and private social and healthcare providers. We're looking for a Project Delivery Specialist to own the end-to-end implementation journey — from the moment a customer signs with Tandem to the point where they are fully up and running.

What You Will Do

• Lead customer implementation projects end to end, keeping deliveries on track, on scope, and on time.

• Coordinate the technical setup — including EHR integrations — working closely with our engineering team.

• Work with customers and our Medical Operations team to ensure the right documentation templates are built and configured for each clinical environment.

• Coordinate user training programmes together with Medical Operations, ensuring clinicians are confident and ready at go-live.

• Act as the customer's primary point of contact throughout the delivery phase, building trust and maintaining momentum.

• Proactively manage risks, dependencies, and blockers across workstreams.

• Continuously refine our delivery playbook, contributing to scalable processes as our Finnish customer base grows.

What You Bring

• Native-level fluency in Finnish and excellent communication skills in English (both written and spoken).

• A strong track record in project management, ideally delivering technology solutions within social or healthcare settings.

• Experience in a technology company, with particular value placed on SaaS implementation or deployment projects.

• Familiarity with healthcare IT environments — EHR integrations, clinical workflows, and change management in care organisations.

• A structured yet flexible approach: you run a tight project plan but adapt quickly when circumstances shift.

• Excellent stakeholder management — you're comfortable engaging with everyone from frontline clinicians to C-level decision-makers.

• Genuine curiosity about technology and AI — deep technical expertise is not required, but you understand how modern software products are delivered.

• An entrepreneurial mindset and comfort working in a fast-paced, scaling environment.

Benefits

• Competitive salary & company stock options

• 30 days/year of paid vacation

• €1000 wellness budget per year

• Social and team-building activities (off-sites, after works, winter/summer parties)

• An opportunity to make a real positive impact in the world of healthcare

• Work with some of the best minds in AI, healthcare, and engineering.

We review our benefits packages on a regular basis and might modify our benefits from time to time.