Adyen · Finance
Senior Compliance Officer - Brand Integrity
- Singapore
Still open on Adyen's site · checked just now
- Level
- Senior
- Experience
- 7+ years
- Posted
What you'll do
As written by Adyen · Read the original
What you’ll do
- Lead and coordinate program management activities across the Brand Integrity pillar, including network program tracking, escalations, remediation follow-up, documentation, and stakeholder coordination.
- Support the operational governance of card-network and alternative payment method related integrity programs, ensuring requirements are tracked, communicated, and implemented consistently across teams and regions.
- Serve as the primary compliance point of contact for Visa, Mastercard (APAC Risk Teams), and domestic network operators, driving brand integrity programs and scheme remediation.
- Manage program plans, trackers, decision logs, action items, and governance routines for brand-integrity initiatives and escalations.
- Coordinate intake and triage of merchant, partner, and network-related issues that require brand-integrity review or follow-up.
- Partner with the first line, Risk, Legal, Commercial, Partnerships, and regional stakeholders to ensure merchant-facing processes and internal governance are aligned.
- Help maintain clear documentation, playbooks, and training materials for brand-integrity topics, program requirements, and escalation handling.
- Track outstanding remediation items, open questions, deadlines, and dependencies to ensure programs move forward in a controlled and timely way.
- Support reviews of higher-risk merchant verticals and models, including payment facilitators, marketplaces, and other areas that may create elevated brand, scheme, or reputational risk.
- Identify repeat issues, process gaps, and control weaknesses, and help drive durable improvements with the broader team.
- Prepare leadership updates and concise materials for governance forums, internal stakeholders, and external discussions where needed.
- Help standardize how the team manages brand-integrity work globally, improving consistency, transparency, and follow-through.
- Contribute to cross-functional initiatives that balance revenue opportunities with network, compliance, and reputational risk considerations.
- Mentor and guide more junior members of the team, fostering their professional development and brand integrity domain expertise.
Requirements
Who you are
- 7+ years of experience in program management, compliance, risk, operations, merchant oversight, or similarly cross-functional roles.
- Strong organizational skills and attention to detail, with the ability to manage multiple workstreams, deadlines, and stakeholders at once.
- Experience working in payments, fintech, financial services, or another regulated environment is strongly preferred.
- Familiarity with card-network compliance, merchant risk, high-risk verticals, or brand-integrity programs required.
- Comfortable working across global teams and time zones, and able to drive progress without direct authority.
- Strong written and verbal communication skills, with the ability to summarize complexity into clear actions and decisions.
- Demonstrated ability to build structure in ambiguous environments and maintain momentum on open-ended programs.
- Experience working with merchant models such as payment facilitators or marketplaces is a plus.
- Exposure to program trackers, governance routines, documentation workflows, or compliance operations is a plus.
- A practical, solution-oriented mindset with a bias toward follow-through and execution quality.
- Ability to think both operationally and commercially, balancing control requirements with business needs.
Skills
Working languages
English
Company
Last checked . The details above were extracted automatically; the employer's original posting is the authority.
