Senior Manager, Legal Client Enablement (US, Eastern Time Zone)

Designing repeatable, role-based learning paths for DeepJudge users and firm administrators.

Defining what clients learn self-serve, what CSMs deliver, and which engagements you lead directly.

Owning core training courses such as Intro to DeepJudge and Intro to Admin, from scripting through recording and publishing.

Writing and maintaining user guides, quick-reference materials, and help center content.

Equipping and coaching CSMs with scripts, demo flows, and facilitation guides.

Planning and leading on-site and virtual training days for large and strategic clients.

Partnering with Product and Product Marketing to turn new features into training, and sharing field insights to shape the product.

Measuring the impact of training on user adoption.

Have 5–10 years of experience in client education, training, or enablement in the legal or legal tech industry

Bring legal experience, ideally as a former practicing attorney or in an enablement or customer education role at a legal technology company.

Have built a training program from the ground up, not just delivered one, including resources that scale beyond live sessions.

Know how to measure whether training works and can point to its impact on adoption.

Are hands-on with content: scripting, recording and editing video, and writing clear documentation.

Present with confidence and credibility to partners, senior lawyers, and firm leadership.

Thrive building from scratch in a fast-moving company.

Are based in the US Eastern Time zone (New York City area preferred) and can travel up to 40%.