Senior Sales Operations Manager, Americas

About the Role

As the Americas Sales Operations Lead, you'll build and scale the operational engine powering our regional Sales organization. Reporting to the Global Head of Revenue Operations, you’ll partner closely with Americas Sales leadership to drive strategic planning, operational excellence, and data-driven decision making across the Americas revenue funnel — while coordinating with the global Revenue Operations team to ensure alignment on systems, processes, and reporting standards.

You will own core Sales Ops initiatives for the region including territory planning, forecasting support, pipeline management,and process optimization. This role requires a strategic operator who can balance close partnership with Americas leadership with hands-on execution in a fast-paced, high-growth SaaS environment.

This is a hybrid role based in our New York office.

Serve as a trusted right hand to the Americas GM and an active member of the GTM Americas leadership team, providing operational insight that shapes regional strategy and decision-making

Partner with Americas Sales leadership to drive regional GTM strategy, territory design & planning, account prioritization, and performance optimization

Establish operational rigor around forecasting, pipeline management, KPI definition, reporting, and business reviews for the Americas region

Own and optimize sales processes and workflows (along with your cross regional counterparts), coordinating with the global GTM Systems team to ensure consistency and scalability 

Serve as the Americas voice into global sales compensation structures, incentive programs, and SPIFF strategies

Drive adoption and standardization of Salesforce and core GTM tools within Americas, in close partnership with the global GTM Systems team.

Who You Are

Bachelor’s degree or equivalent practical experience

5+ years of experience in B2B SaaS Revenue Operations or Sales Operations

Strong experience supporting Sales and BDR/SDR motions in a high-growth environment

Experience owning or partnering closely with Deal Desk operations

Deep expertise with Salesforce and core revenue systems

Comfort operating in a matrixed environment, partnering with regional leadership while coordinating with a global operations function

Nice to Have

What We Offer

Competitive compensation package (Highly competitive base salary, equity package, and comprehensive benefits).

We encourage you to take the time you need. When you work hard, we know you also need to rest, which is why we offer generous time off and parental leave policies

Trust and flexible working hours

Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, Toronto, Paris, London and San Francisco

High-end equipment (based on stock/availability) to do your work in the best conditions

Employer-sponsored 401(k), enabling you to prepare for retirement

Remote-friendly environment