Staff Product Designer

Meet The Team 👥

Hello 👋 I'm Jack, VP of Design at Cleo. I'm excited to be growing the Experience Chapter as Cleo enters its next stage of scale.

We're a team of 50 designers, researchers and writers working at the cutting edge of AI. We care deeply about clarity of thinking, creating exceptional end-to-end experiences and delivering high-quality work at every stage of the design process.

We've spent the past six months overhauling how great product gets made at Cleo, with the latest tools and models built into our process. Many of the team work directly in code, building our own design tools, creating high fidelity prototypes and shipping to production.

But, it's not only a process change - it's a product change. We're rethinking the UX of the product from the ground up, around fully agentic financial assistants that can run your financial life.

We expect our people to get genuinely close to the business, take real ownership of problems, and move comfortably between big picture thinking and the detail of making something incredibly good.

It's an exciting time to join: so much of this is being built for the first time 🚀

About The Role ✍️

We are currently hiring a Staff Product Designer to sit within Core Experience, the team responsible for platform UX, information architecture, and the design system. At Staff level, your mandate extends beyond stewardship. You will define the philosophy and future direction of how Cleo works. You'll be responsible for:

Cross-Company Experience Architecture

• Design scalable mental models that reduce financial complexity at scale

• Align navigation, IA, and behavioural flows across the full lifecycle

• Anticipate future product expansion and ensure foundational decisions scale

What We're Looking For 🕵️

• A company-level design leader operating through influence rather than authority

• A systems thinker who designs frameworks, not just features

• Deeply experienced in fintech or other complex, high-trust B2C domains

• Proven in shaping scaling products into durable platforms

• Comfortable influencing VP and C-level stakeholders

• Exceptional in craft, with the judgment to balance beauty, clarity, and scale

• Forward-looking, with strong perspectives on AI-native interaction models

• Motivated by reshaping how people understand and emotionally experience money

What we offer

We offer benefits package built to support you in and out of work. Benefits vary by country 🌍 and include meaningful equity, comprehensive health insurance, mental health support, a paid one-month sabbatical after four years, a learning & development platform, pension or retirement contributions, and location-specific leave entitlements.

For the full breakdown on what's available in your location, visit our Candidate Hub 👈