Tech Ops Lead

In this role, you will

• Be the first point of contact for internal support questions in Slack and in person.

• Deliver laptop onboarding sessions for new joiners and ensure they have all the hardware and accounts they need

• Manage our macOS and Windows devices using Fleet

• Administer Google Workspace and our other SaaS tools, managing accounts, permissions, and licences

• Maintain our office IT hardware across our London and SF offices

• Make repeat tasks simpler through automation, sensible defaults, and clear documentation

About the opportunity

We are living in the most exciting time for tool builders since Engelbart's demo in 1968. We want to assemble the best crew to build this future together, here in London. Our compensation philosophy is to pay slightly above market on salary and above market on equity.

We do our best work in person, and so our team spends time together five days per week in our new, bright, and spacious office at Old Street. We are happy to offer relocation assistance to candidates who'll be moving to London to join us.

Lastly, we think amazing talent comes from all kinds of life journeys and experiences. If what is written above speaks to you, whether you look like a fit on paper or not, please reach out.

Your background looks something like

• Experience managing devices through an MDM platform. We use Fleet, but experience with other platforms is welcome.

• Experience in Google Workspace and SaaS administration

• Experience automating common tasks

• Clear communication with people of different technical backgrounds, including talking someone through an unfamiliar setup or problem.