Customer Care Intern (Stage)

• Support the Customer Care team in assisting Lexroom's customers across chat, email, and calls.

• Learn day by day: shadow experienced colleagues, get to know our product and processes, and gradually handle simple requests with the team's guidance.

• Bring curiosity and energy to the team: ask questions, share what you learn, and contribute ideas to improve how we support our customers.

What You'll Bring

• You are fluent in English, comfortable reading, writing, and communicating in a professional context.

• No prior work experience needed: we're looking for the right drive and mindset, not a specific background.

• You have a proactive, hands-on attitude, enjoy solving problems, and want to learn inside a fast-growing startup.

What We Offer

• Expense Reimbursement: €900 per month

• Mentorship: Day-to-day guidance from experienced Customer Care colleagues.

• Hybrid Work: Flexibility to balance remote work with in-person collaboration at our Milan HQ.

• Meal Vouchers: Daily support to make your lunch breaks easier.

• Team Retreats & Off-sites: Dedicated time to connect with the team.

If you're curious, eager to learn, and want to start your career in legal tech, we'd love to hear from you.

At Lexroom, ambition meets discipline and purpose. We’re not just building a product—we’re setting a new standard for the legal world. If you’re ready to contribute to something lasting and meaningful, we’d love to hear from you.