Sales Development Representative - DACH (m/f/d)

About the role

As a Sales Development Representative (SDR), you will be responsible for creating new business opportunities by identifying, engaging, and qualifying potential customers across the DACH region. You are the first point of contact between Tandem and prospective healthcare providers and play a critical role in building our commercial pipeline.

You will work closely with Account Executives, Marketing, and Leadership to generate qualified meetings, uncover customer challenges, and help accelerate Tandem’s growth across Germany, Austria, and Switzerland.

This role is ideal for ambitious individuals looking to build a career in SaaS and healthcare technology sales, with a clear pathway into Account Executive, Business Development, or Sales Leadership roles as the company scales.

You are the front of Tandem’s DACH growth engine. Most of our German-speaking pipeline has only ever been touched by email - you’re here to pick up the phone and change that, turning a large, barely-worked pool of clinicians into qualified conversations for our AEs.

What you’ll do

• Run high-volume outreach - phone-first - across self-serve, inbound and outbound leads

• Qualify hard against clear criteria: right decision-maker in the room, real documentation pain, readiness to buy - only qualified meetings go into an AE’s calendar

• Book qualified first meetings for Account Executives and hand them over cleanly

• Keep the pipeline honest in our CRM (Attio) - accurate notes, clean data, tight follow-up

• Represent Tandem to clinicians with credibility and energy

What you bring

• 1–2 years in a sales / SDR role, selling digital medical products (ideally SaaS) to clinicians in outpatient settings - e.g. practice-management/EHR systems, DiGAs, scheduling software, AI imaging, telemedicine

• Strong on the phone: you lead the call and you can take rejection without losing momentum

• Drive - self-motivated and results-driven (this one is non-negotiable)

• Coachable: you take feedback and improve fast

• Genuine curiosity about the product and the clinical world it lives in

• Native-level German (customer-facing) and C1/C2 English (internal)

Bonus points

• Experience in outbound sales, lead generation, cold calling, or appointment setting.

• Experience working with healthcare providers, medical practices, clinics, or healthcare software.

• Familiarity with CRM platforms such as HubSpot or Salesforce.

• Previous experience in SaaS, digital health, medtech, or startup environments.

• Experience working in a high-growth company with ambitious commercial targets.

What we offer

• Competitive salary, reviewed as you grow, plus stock options

• 30 days of holiday

• Paid parental leave

• €1,000 annual health & wellbeing budget, plus mental-health support whenever you need it

• A real learning budget and internal growth paths - build your career without leaving Tandem

• Fully AI native company - let our agents do the grunt work

• Two company off-sites a year, plus a team budget for the things that bring you closer

• State of the art office in the heart of Munich, your choice of IT equipment

Compensation

Competitive base + uncapped OTE