Monzo · Finance
Senior Fraud Risk Manager
- United Kingdom (Remote), +2 more: London, Cardiff
Still open on Monzo's site · checked just now
- Level
- Senior
- Posted
What you'll do
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🔑 You’ll play a key role by...
Helping to lead our fast-growing global Fraud & Disputes Risk team and work alongside leaders across our cross-functional Fraud Squads. We’re looking for a proactive, collaborative leader who really knows fraud risk management inside and out - spanning several of our authorised fraud, unauthorised fraud, first-party fraud, and disputes specialisms
You’ll build great relationships with our Product, Engineering, Data, and Operations teams to design smooth, effective fraud controls, investigation processes, and reporting. You’ll also champion a positive team culture and make sure key fraud initiatives stay on track.
Your Core Focus Areas include:
- Fraud Strategy & Operational Execution: Join squad leadership to turn our big-picture fraud vision into practical roadmaps for our UK and EU Banks. You’ll strike the perfect balance between smart protection controls and a seamless customer experience.
- Control Framework & Fraud SME: Be our go-to expert on fraud typologies and prevention tools, overseeing end-to-end design and rollout of strong controls.
- Threat Intelligence & Performance Analytics: Embed data and threat monitoring to catch new fraud trends early, turning insights into quick control improvements.
- Cross-Functional Coordination: Partner closely with Product, Engineering, and Ops to keep initiatives aligned and moving forward.
- People Leadership & Capability Building: Coach, mentor, and grow a fantastic fraud risk team while supporting everyone’s personal and professional development.
Requirements
🤩 We’d love to hear from you if…
- You have strong experience leading fraud strategy and risk teams, ideally in a fast-moving, regulated environment.
- You know UK & EU fraud regulations inside out.
- You’re skilled at building tech-driven fraud strategies that scale across operations.
- You have a proven track record of delivering end-to-end projects and large-scale change programs.
- You stay plugged into industry trends and can quickly respond to new fraud risks.
- You excel at balancing fraud risk with business goals and collaborating to ship new products safely.
- You’re a supportive coach who loves developing high-performing teams.
- You’re an empathetic communicator who aligns messaging with our core values.
- You’re data-driven, comfortable self-serving data, and love using tech to solve problems.
- You hold a relevant industry qualification (such as ICA, Cifas, ACAMS, or CFE).
Skills
Working languages
English
Salary & benefits
🙌 What’s in it for you
💰 £108,700 - £140,000 ➕Incentive Awards tied to your performance.
📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London)Â
⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.Â
📚 £1,000 learning budget each year to use on books, training courses and conferences.
🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.Â
âž• Plus lots more! Read our full list of benefits.
Company
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